Different types of materials have different lifespans.

In our opinion, the norm today is to put seemingly long warranty periods (often 25 years) on things that most likely never happen. Frame breakage is a suitable example.

We think this approach gives you as a customer an unfounded security about the quality and lifespan of a product.

We’re here to make a change.

With the help of Videung’s modular structure, we have separated the various components so that specific parts can be replaced if necessary. This means that nothing needs to be thrown away or recycled unnecessarily. Now each part can live out its full lifespan and continue to provide benefit for life.

Videung.com always offers 3 years right of complaint according to the Consumer Purchase Act. All guarantees apply within Sweden.

You are covered by a 50-year limited material warranty.

Years 0-3

Full right of complaint according to the Consumer Purchase Act.

Years 3-10

As a customer, you can get the right to change to new parts of your choice with a 50-100% price reduction from the then prevailing prices. Shipping costs may be added.

Years 10-30

As a customer, you can be entitled to change to new parts of your choice with up to 40% price deduction from the then prevailing prices. Shipping costs may be added.

Years 30-50

As a customer, you can be entitled to change to new parts of your choice with up to 20-40% price deduction from the then prevailing prices. Shipping costs may be added.

If it is due to, e.g. handling errors, we must charge you the full cost. This also applies in cases where we cannot find anything wrong with the product or when you have caused the damage yourself. The material warranty does not apply to errors that occur during or after the product’s function and appearance have been changed, i.e. rebuilding, or other configuration of the product.

Your order confirmation is also valid as a guarantee certificate, so remember to save it. Keep the document well because the document is required if you need to exercise your warranty rights.

If you would like more information or have any other questions, please contact our customer service via [email protected]

Estimated lifetime of the various components: 

The bottom module: +40 years

The comfort layer: 10-20 years

The core: 15-30 years

The upholstery cover: 10-25 years

The topper: cover 5-12 years, foam 10-15 years.

Legs: Not applicable